HERE ARE SOME OF OUR FREQUENTLY ASKED QUESTIONS
WHEN CAN I MOVE IN?
If a storage space is available that meets your specific storage needs, you can move in anytime during normal access hours, 7 a.m. to 11 p.m..
HOW MUCH NOTICE NEEDS TO BE GIVEN BEFORE I MOVE OUT?
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
WHAT TYPE OF DOCUMENTATION DO I NEED TO PROVIDE IN ORDER TO RENT A SPACE?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
DO I NEED TO SIGN A LONG-TERM LEASE?
No, we rent on a month-to-month basis unless the customer requests otherwise.
HOW DO I MAKE A PAYMENT?
You can pay in person, mail a check or money order or put it in our dropbox, or make a payment through our website.
You may also sign up to have payments automatically deducted from your credit card/debit card monthly.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Checks, money orders, VISA, MasterCard, American Express and Discover and cash.
DO YOU REQUIRE A DEPOSIT?
Yes, the deposit is the same as the unit’s monthly rent. To get your full deposit back, you must follow four steps:
- Give a 30-day notice
- Clean all items out of your unit
- Sweep out your unit
- Return your key to the office at 209 E. 6th St.
HOW DO I KNOW HOW MUCH STORAGE SPACE I WILL NEED?
You can either use our Storage Calculator on our website or call our office for assistance at 308.698.2400.
ARE THERE ANY ITEMS THAT I AM NOT ABLE TO STORE?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
DOES THERE HAVE TO BE SOMEONE IN THE OFFICE TO LET ME THROUGH THE SECURITY GATES?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours, 7 a.m. to 11 p.m.